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TRTC: Nearly 2.5 Million Passengers Took the MRT on New Year’s Eve

Passengers line up outside the gates at the MRT StationWith the Countdown Party at city hall and various celebration events taking place around Taipei on New Year’s Eve, the Taipei Rapid Transit Corporation (TRTC) reported that the MRT served roughly 2.5 million passengers during the 24-hour period between 6 AM on December 31 and 6 AM on January 1.
The company pointed out that the peak hours for the New Year’s Eve passenger influx began at midnight of New Year’s Day, as revelers began showing up at MRT stations near the city hall/Taipei 101 countdown party venue, including MRT Taipei City Hall Station, MRT Yongchun Station, MRT Taipei 101/World Trade Center Station, and MRT Xiangshan Station.
The MRT Operation Control Center adopted a flexible approach, dispatching additional trains to alleviate overwhelming passenger volumes at the respective station. According to statistics, the number of passengers accessing the 4 aforementioned MRT stations reached 209,000 during the period between 6 AM on December 31 and 2 AM on January 1.
In response to the large number of New Year’s Eve passengers, TRTC adopted measures including the “2-arrival and 3-departure routes” measure, increasing onsite staff members to manage crowd flow, and assigned TRTC performance squads to entertain those stuck in queues.
Due to the COVID-19 pandemic this year, TRTC remains vigilant in the implementation of prevention measures, reminding passengers to comply with precautionary measures recommended by the Taiwan Centers of Disease Control. These include mandatory face mask and frequent disinfection of surfaces seeing contact such as ATMs, EasyCard charging machines, toilet seats, information booth table surfaces, elevator buttons, escalator handrails, and door knobs.
A total of 3,000 staff members from TRTC took part in crowd flow control this year. Wearing recognizable uniforms, they are responsible for duties such as guiding passengers, platform patrol, escalator flow control, ticket gate services, station entry/exit management, ticket vending, and order maintenance.